Fax thru About Faxing
You can send faxes through your Fax Thru Email account or through your email client (for example, Outlook, Eudora, Yahoo!,
or Hotmail). You can send a fax to one recipient at a time.
When sending a fax using your Fax Thru Email account, you can upload
the file you want to fax, or, if you have Online File FolderŪ, you can select the file from your Online File Folder. Fax Thru Email
converts attachments into fax pages. You can import a cover sheet, create one using the Fax Thru Email program, or use one of the
cover sheet templates that Fax Thru Email provides. Your fax can be up to 30MB in size.
NOTE: You can send faxes to North America
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Fax Thru Email supports the following file formats:
Microsoft Word - .doc
Rich Text Format
- .rtf
Plain Text - .txt
CompuServe Graphics Interchange Format (GIF) - .gif
Joint Photography Experts Group (JPEG) - .jpg
Tagged
Image File Format (TIFF) - .tif
Adobe Portable Document Format (PDF) - .pdf
HTML Format - .html
Microsoft Excel - .xls
When sending
a fax through your email client, make sure the "From" email address is the same as the one you assigned as your Account Email Address
when you set up your Fax Thru Email account.
Successful and Failed Transmissions
Fax Thru Email sends you a confirmation email message to the email address you specified on the
Settings page. You can check the status of the fax in the View History page. For successful transmissions, the minutes are deducted
from your account.
If the transmission encountered a busy signal, Fax Thru Email attempts the transmission three times. If the
transmission encounters an invalid fax number, it does not send the fax. Minutes from an unsuccessful transmission are not deducted
from your account.
WARNING: Fax Thru Email is a permission-based fax service and is not meant to send unwanted fax messages to
the general public. Customers suspected of sending spam may have their accounts canceled. For more information regarding the use of
Fax Thru Email to send unwanted fax messages to recipients, refer to the Fax Thru Email Service Agreement and spam policy outline.
How
am I billed for faxes to an 800 number?
All outgoing faxes and incoming faxes sent to an 800 number are billed per minute. Your Fax
Thru Email account comes with a monthly minute quota (a single page fax roughly equates to one minute). If you want to increase this
monthly limit, you can purchase a Minute Pack and apply it to your account.
Minute Packs are available in 100-minute increments.
